LEAN Is Catholic

How do you balance listening to employees needs and making time for all the other things to do as a manager?

LEAN says, go to the shop floor employee, go to the office worker, ask any employee about what exactly is going on, listen, understand, then ask them, 

“What do you need right now, to do your job serving the customer?”

Catholic says, subsidiarity is a very Catholic notion, it says, the person closest to the work is the person who should influence change the most. That sounds pretty much like LEAN, don’t you think?

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